
TOUR MEMBERS ARE DEEMED TO HAVE READ, UNDERSTOOD AND ACCEPTED THE FOLLOWINGS:-
BOOKING
Reservations must be made early through TUAH TRAVEL & TOURS (M) SDN BHD or your favorite travel agent at least 30 days in advance. A non-refundable deposit of RM50.00 per person is payable upon confirmation. Full balance of payment must be affected at least 14 days before departure.
Late booking to date of travel up to 14 days in advance will be accepted subject to space availability and should be accompanied by full payment upon confirmation.
CANCELLATION
For any change or cancellation of booking within 14 days of departure, the following fee per person shall apply:-
Less than 14 days before departure date- deposit forfeited
Within 14 days of departure date - 25% of tour fare
Within 7 days of departure date - 50% of tour fare
Less than 24 hours or ‘no show’ - 100% of tour fare
REFUND OF UNUSED SERVICES
After commencement of travel, no refund, in full or part, will be entertained for services included in the itinerary which are not utilized.
PACKAGE PRICE EXCLUDES
Meals not specified in the itineraries, laundry, room service, cable and telephone charges, tips, exess baggage, airport taxes, liquor, insurance and all other items of personal nature not specified in the our website.
RESPONSIBILITIES
TUAH TRAVEL & TOURS [M] SDN BHD act only as agent for hotels, airlines, bus companies, railway, ferry, boat or any other conveyance, and assume no liability for injury, damages, loss, accident, delay or irregularity which may be occasional either by reason or any defect in any vehicle or conveyance or through the act of default of any company or person engaged in conveying the tour members or in carrying out the arrangement of any tour. TUAH TRAVEL & TOURS [M] SDN BHD assume no responsibility for loss or additional expenses due to any delay or changes in schedules.
TUAH TRAVEL & TOURS (M) SDN BHD also reserves the right to decline, accept or retain any person (s)
As a member in any tour and to make substitutions or changes or withdraw the tour (or any portion thereof) in the interest of tour members, as circumstances demand it and at their sole discretion.
TUAH TRAVEL & TOURS (M) SDN BHD (KKKP/PL 0621)
KTMB Railway Station
27200 Kuala Lipis Pahang
MALAYSIA.
Phone: ++609-312 2292
Fax : ++609-312 3277
E-mail: tuahtravel@hotmail.com